Policies
Confidentiality & Data Protection
-
All client data and documents are stored securely and accessed only by authorized personnel.
-
Non-disclosure agreements (NDAs) are signed with all clients to protect intellectual property and trade secrets.
-
We comply with applicable U.S. and international privacy laws (e.g., GDPR, CCPA).
Payment & Refund Policy
-
Payments can be made via credit card, PayPal, or bank transfer through our secure online portal.
-
Full payment must be made before scheduled meetings or document submissions unless otherwise agreed.
-
Refunds are issued only in cases of non-delivery or cancellation within 24 hours of booking, unless custom work has started.
Client Engagement Policy
-
All client relationships begin with a formal consultation (free or paid) to assess needs and eligibility.
-
A service agreement outlining scope, deliverables, and pricing must be signed before any work begins.
-
We prioritize transparency and update clients regularly on project progress and changes.
Limitation of Liability
-
While we provide expert guidance, we do not guarantee acceptance into U.S. markets, nor are we liable for government rejections or delays due to incomplete client documentation.
-
Clients are responsible for providing accurate and timely information.